Refund

Request a Refund

FriendGem (friendgem.com) operates under a strict No Refund Policy.

All purchases, subscription fees for Pro plans, virtual items, and digital transactions made on the platform are final and non-refundable. Once a payment, subscription charge, or feature upgrade has been processed, it cannot be reversed, canceled, or refunded under any circumstances, including but not limited to voluntary account closure, account suspension, or dissatisfaction with platform features.

Furthermore, digital assets such as accumulated gems, referral bonuses, and converted balances are tied directly to platform activity and compliance with our terms. In the event of an account termination due to policy violations, spam, or fraudulent activity, all remaining balances, active subscriptions, and earnings are permanently forfeited without eligibility for compensation or refund.

By purchasing Pro plans, unlocking premium features, or engaging with financial features on FriendGem, you expressly acknowledge and agree to this no-refund policy.