Welcome to FriendGem (friendgem.com). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our mobile application.
We may collect personal and non-personal information when you interact with our platform:
Account Information: When you register, we collect your username, email address, password, and profile details.
Content and Activity Data: We store the posts, photos, comments, likes, and messages you share, as well as your interactions with other users.
Earnings and Financial Information: We track your accumulated gems, referral activities, payout requests, and verification details necessary for processing withdrawals securely.
Technical Data: We automatically collect standard log data, including your IP address, browser type, device information, operating system, and access timestamps.
We use the information we collect to operate, maintain, and improve our services, including to:
Provide, personalize, and manage your FriendGem account and social feed.
Process gem conversions, earnings withdrawals, and referral payouts accurately.
Manage Pro subscriptions, feature enhancements, and verified blue tick requests.
Communicate with you regarding updates, security alerts, customer support inquiries, and promotional announcements.
Detect, prevent, and address fraudulent activities, spam, unauthorized access, and violations of our Terms and Conditions.
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:
With Other Users: Profile details, public posts, and comments you choose to share are visible to the FriendGem community depending on your privacy settings.
Service Providers: We may share information with trusted third-party vendors and payment processors who assist us in operating our platform, conducting business, or serving our users, provided they agree to keep your information confidential.
Legal Compliance: We may disclose your information if required by law, court order, or governmental regulation, or to protect the safety, rights, and property of FriendGem, our users, or others.
We implement robust technical, administrative, and physical security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Account Settings: You can review, update, or correct your profile information at any time through your account settings.
Data Deletion: You may request the deactivation or deletion of your account by contacting our support team, subject to data retention policies required for legal and financial compliance.
FriendGem is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal data, we will take immediate steps to delete such information.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of any significant updates by posting the revised policy on friendgem.com. Continued use of the platform after changes are posted constitutes your acceptance of the updated policy.
